About Us - 247 Home Emergency Service

Our Story

Founded in 2012, 247 Home Emergency Service was born from a simple belief: when disaster strikes your home, you shouldn't have to wait until morning to get help. Our founder, a former emergency services worker, understood the critical importance of rapid response times in preventing further damage and ensuring family safety.

What started as a small team of dedicated engineers has grown into one of the UK's most trusted emergency service providers, serving thousands of households across the country with our 24/7 availability and professional expertise.

Today, we're proud to maintain the same commitment to excellence and rapid response that we had when we first opened our doors, ensuring that every customer receives the highest standard of emergency care.

13+

Years of Service

3000+

Happy Customers

2 Hours

Average Response

24/7

Availability

Our Mission

To provide immediate, professional, and reliable emergency home services that protect families, preserve property, and restore peace of mind when unexpected problems arise. We believe that every emergency deserves an immediate response, and every customer deserves exceptional service.

Customer First

Your safety and satisfaction are our top priorities. We treat every emergency as if it were happening in our own home.

Excellence

We maintain the highest standards of workmanship and professionalism in every job we undertake.

Integrity

Honest pricing, transparent communication, and reliable service you can trust completely.

Community

We're part of your local community and committed to keeping our neighbors safe and comfortable.

Our Expert Team

Gas Safe Engineers

Our heating and gas engineers are fully Gas Safe registered, ensuring all work meets the highest safety standards. They're trained to handle everything from emergency boiler repairs to gas leak detection.

NICEIC Electricians

Our electrical team holds NICEIC approval, guaranteeing that all electrical work complies with current regulations and safety standards. They're experts in emergency electrical repairs and safety inspections.

Certified Plumbers

Our plumbing specialists are fully qualified and experienced in handling all types of emergency plumbing situations, from burst pipes to blocked drains and everything in between.

Our Certifications & Accreditations

Gas Safe Registered

All our gas engineers are registered with Gas Safe, the official gas safety body for the UK.

NICEIC Approved

Our electrical work is certified by NICEIC, ensuring compliance with electrical safety standards.

Fully Insured

We carry comprehensive public liability insurance to protect our customers and their property.

Workmanship Guarantee

All our work comes with a 12-month guarantee, giving you complete peace of mind.

About 247 Home Emergency Service